F.A.Q.


How can I make a reservation ?

1. For Bookings pls. send email to us :

Pls. use our on line booking system or send email to : info@hostel-citycenter.cz  or  You can call us to +420 266315266

2. What is the Reception phone ?

+420 266 325 266

3. What are the Method of payments ?

– By Credit cards
– In cash on arrival
– By bank transfer

4. What is the Check-in time ?

14:00. In case you arrive before 14:00 , If the room is ready you can check-in before 14:00 , if not

you can leave your luggage at reception then you can check after 14:00 at any time

5. What is the Check-out time ?

10:00 but after check out u can leave the luggages in the luggage store

6. Cancellation conditions / except NEW YEAR RESERVATIONS /?

– Cancellation with in 48 hours of arrival date and no shows will be charged 100% of the 1st day of the reservation.
– Shorten of stay : / on the check-in day or during stay period / is accepted after charging 100% of 2 days forward from the day requesting the shorten

7. Czech Currency is Koruna

1 EUR = About 26-28,- EUR
More info. about the exchagne rates you can find at this website : www.xe.net/ucc

8. Luggage store ?

The luggage store is free of charge

9.Do we offer Breakfast ?
Breakfast is available next to the pension in a coffee place for around extra 110 CZK / 4 EUR