FAQ

1.  How can I make a reservation ?
2.  What is the Reception phone ?

3.  What are the Method of payments ?

4.  What is the Check-in time ?

5.  What is the Check-out time ?

6.  Cancellation conditions ?

7.  Exchange Rate ?

8.  Luggage store ?

9.  Do we offer Breakfast ?

How can I make a reservation ?

1. For Bookings pls.  send email to us  : info@hostel-citycenter.cz  
                         or
2. You can call us to +420 266315266
                         or
3. You can call us for free from Skype

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What is the Reception phone ?
+420 266325266

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What are the Method of payments ?
- By Credit cards
- In cash on arrival
- By bank transfer

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What is the Check-in time ?
14:00.  In case you arrive before 14:00 , If the room is ready you can check-in before 14:00 , if not you can leave your luggage at reception then you can check after 14:00 at any time

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What is the Check-out time ?
10:00 but after check out u can leave the luggages in the luggage store

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Cancellation conditions / except NEW YEAR RESERVATIONS /?

 - Cancellation with in 48 hours of arrival date and no shows will be charged 100% of the 1st day of the reservation.

-  Shorten of stay : / on  the check-in day or during stay period  / is accepted  after charging 100% of  2 days forward from the day requesting the shorten

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Exchange Rate ?
1 EUR = About 30,- CZK
 More info. about the exchagne rates you can find at this website : www.xe.net/ucc

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Luggage store ?
The luggage store is free of charge

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Do we offer Breakfast ?
Breakfast is available for  extra 150 CZK

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Questions or problems regarding this web site should be directed to [info@hostel-citycenter.cz].
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Last modified: 01/29/10.